Help Centre

Frequently Asked Questions

Everything your team needs to evaluate, implement, and champion PolicyCentral.ai, organized by who's asking and what they need to know.

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Company & Platform FAQs

Who built this, what it is, who uses it, and why it was purpose-built for FSI compliance.

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AI Capabilities FAQs

Is the AI real? What exactly does it do? How is it powered, and can you control its output?

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Features & Dashboard FAQs

Deep-dive into what the platform actually does: search, tracking, content formats, and more.

Compliance & Tracking FAQs

How attestation, read receipts, e-signatures, and audit trails work in practice.

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Publishing & Distribution FAQs

Creating, targeting, versioning, and managing policies across departments and employee segments.

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Hosting & Security FAQs

Deployment options, data sovereignty, AWS architecture, and security certifications.

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Implementation & Integration FAQs

Setup timelines, HRMS/AD integration, data migration, and what IT actually needs to do.

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ROI & Business Case FAQs

Concrete numbers, time savings, cost comparisons, and how to build the internal business case.

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IT & CISO FAQs

Data residency, access control, vendor security, portability, and maintenance burden.

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Pricing & Finance FAQs

Total cost of ownership, pricing model, contract terms, implementation cost, and financial ROI.